Resolved
We can confirm that the issue has been fixed and that the service is fully operational.
Resolution time was 14:18 UTC
We will post the RCA to the status page after the investigation.
Monitoring
We have released a fix, we are continuing to monitor the situation, the platform is operational now.
Investigating
We are investigating a possible issue with our underlying database provider. We will continue posting updates.
Investigating
We are investigating an issue on EU residency affecting the ElevenAgents platform.