Degraded Service: WebRTC Rooms – Issues Fetching Agents
Resolved·Partial outage

The issue has been fully resolved.

Sat, Jan 24, 2026, 02:19 PM
(3 weeks ago)
·
Affected components
Updates

Resolved

The issue has been fully resolved.

Sat, Jan 24, 2026, 02:19 PM

Monitoring

We have detected issues fetching a subset of agents when using WebRTC. A fix has been merged and will be released shortly.

Sat, Jan 24, 2026, 11:20 AM(2 hours earlier)