Resolved
This issue is now fully resolved.
Monitoring
This issue has now been resolved, though we are continuing to monitor closely.
Identified
The issue has started occurring again, and the team is currently looking into it.
Resolved
The degraded performance affecting knowledge base uploads and audio downloads on the Agents platform has been resolved.
Investigating
The Agents platform is experiencing degraded performance when uploading knowledge base documents and downloading audio. We are investigating the issue.
