Affected components
ConvAI
Updates
Resolved
The issue has been resolved, and the team is continuing to investigate the source of the spikes.
Fri, Aug 22, 2025, 09:20 PM
Investigating
From 8:49 PM to 8:54 PM UTC, and 9:11 PM to 9:19 PM UTC, we experienced increased latency of the Eleven Flash v2.5 and Eleven Turbo v2 Text to Speech models.
This also affected a percentage of calls in Conversational AI, leading to crashes.
Fri, Aug 22, 2025, 08:50 PM(30 minutes earlier)