Resolved·Partial outage
Affected components
ConvAI
Audio Platform (Website)
Updates
Write-up published
Resolved
All our alerts appears to be resolved and we're working to identify the root cause of the issue
Thu, Aug 21, 2025, 06:33 AM
Monitoring
Systems are recovering and we're continuing to monitor as error rates return to normal
Thu, Aug 21, 2025, 06:19 AM(13 minutes earlier)
Identified
We've identified an issue in the availability of caching layers and our priority queueing system and are working to remediate.
Thu, Aug 21, 2025, 06:15 AM
Investigating
We're investigating an alert from increasing error rates across the platform
Thu, Aug 21, 2025, 06:06 AM