Affected components
ConvAI
Updates
Resolved
This incident is now resolved. We are continuing to invest in reliability as a core focus and in particular improving how our system handles reduced availability from model providers.
Thu, Aug 7, 2025, 02:53 PM
Monitoring
A fix has been released, and we are monitoring the issue
Thu, Aug 7, 2025, 02:32 PM(21 minutes earlier)
Identified
We have identified an issue with LLM timeouts particularly affecting Gemini 2.5 Flash and GPT4.1 and are monitoring the release of a fix for this regression.
Thu, Aug 7, 2025, 01:29 PM(1 hour earlier)