Resolved·Degraded performance
Affected components
ConvAI
Updates
Write-up published
Resolved
Remediation has been rolled out by our cloud provider, and all systems have recovered to normal levels. We consider the incident resolved and will publish an RCA once our investigation concludes.
Wed, Aug 6, 2025, 04:02 AM
Identified
We have identified the issue as stemming from our cloud provider, and are rolling out a partial remediation.
Wed, Aug 6, 2025, 03:36 AM(25 minutes earlier)
Investigating
We are currently experiencing elevated error rates for Text to Speech.
Wed, Aug 6, 2025, 02:35 AM(1 hour earlier)