Some Conversational AI calls failing

Resolved·Partial outage

From 15:44 UTC to 17:26 UTC, a small percentage of conversational AI calls (~0.7%) with specific tool configurations failed due to a recent update. During this window, some updates to agents and tools also failed.

Wed, Jul 30, 2025, 05:38 PM

(2 days ago)

·

Affected components

Jul 30, 2025, 03:44 PM

05:26 PM

ConvAI

Updates

Resolved

From 15:44 UTC to 17:26 UTC, a small percentage of conversational AI calls (~0.7%) with specific tool configurations failed due to a recent update. During this window, some updates to agents and tools also failed.

Wed, Jul 30, 2025, 05:38 PM