Resolved
The GCP issue has been remediated and we are fully operational.
Investigating
Partial outage impacting all non-eu routed calls due to Google Cloud outage:
- https://status.cloud.google.com/
- https://www.telecoms.com/public-cloud/google-cloud-outage-causes-widespread-disruption
Investigating
We have identified that the issues are linked to a broader ongoing incident with Google Firebase, which is currently affecting authentication services across multiple platforms. Our systems are impacted as a result, and we are monitoring the situation closely and will provide updates appropriately.
Investigating
We are currently investigating reports of intermittent authentication failures affecting a subset of users. Our team is actively working to identify the root cause and restore full functionality. We will provide updates as more information becomes available.